Accessibility Statement

This Accessibility Statement applies to: www.ficarefcu.org.

We Value Digital Inclusion

In our effort to provide a fully accessible and optimized user experience for all site visitors, FiCare Federal Credit Union has taken careful measure to ensure an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.

The FiCare Federal Credit Union website is monitored and tested regularly as part of a fully managed accessibility compliance solution provided by AudioEye, a third-party provider of Web Accessibility testing, remediation, and monitoring services dedicated to eradicating digital access barriers (join the movement). As issues of accessibility are identified, results of automated and manual testing are managed through the AudioEye’s proprietary audit ecosystem. As new solutions are discovered to improve the user experience, remediation is tracked through the AudioEye system and fixes are implemented to improve the website user experience.

AudioEye Accessibility Certification

The AudioEye Trusted Certification represents a commitment to accessibility and digital inclusion.

The AudioEye certification process involves automatic and manual testing with the goal of identifying and resolving access barriers, conforming with the World Wide Web Consortium's 9W3C) Web Content Accessibility Guidelines (WCAG) 2.0 Level AA Success Criteria, and ensuring an optimal user experience for all users, regardless of their individual abilities.

• AudioEye Activation is complete.
• Testing & Discovery is ongoing with continuous monitoring.
• Remediation & Validation is ongoing.
• 24/7 Website accessibility help desk is active. Report an issue.
• Accessible site menu is activated.
• Page elements menu is activated
• Visual Toolkit is activated.
• Player is activated.
• AudioEye Trusted remains active.

AudioEye certifies that the FICARE FEDERAL CREDIT UNION website is being optimized to substantially conform with AudioEye’s interpretation of the informative guidance provided by WCAG 2.1 AA. In this ongoing effort, certified accessibility professionals have already made progress to remove access barriers and will continue to enhance this site for optimal accessibility and usability for all users.

This perpetual and uninterrupted process will include regular releases that improve access and usability for all users, including users of Assistive Technology. AudioEye and FICARE FEDERAL CREDIT UNION continue to collaborate in pursuit of conforming with WCAG principles, guidelines, and success criteria.

AudioEye certifies that the ficarefcu.org website has been designed and optimized to conform with WCAG 2.0 Level AA Success Criteria to the greatest extent possible.

AudioEye and FiCare Federal Credit Union continue to collaborate in an ongoing effort to maintain conformance and provide an accessible user experience for all users.

Last updated August 26, 2020.

Notice something wrong? Please provide your feedback.

This website is regularly tested using a variety of assistive technologies. We recommend using the following web browser / screen reader combinations for an optimized experience:

• For Windows users: JAWS and Internet Explorer or NVDA and Firefox
• For MAC users: VoiceOver and Safari or VoiceOver and Chrome
• For mobile users: VoiceOver for the iPhone and TalkBack for Android devices

Improving the User Experience for Users of Assistive Technologies
Web Accessibility Guidelines

FiCare Federal Credit Union has leveraged the Web Content Accessibility Guidelines (WCAG) 2.0 as reference to ensure the web content made available from this site is more accessible for individuals with disabilities and user friendly for everyone.

These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). To the greatest extent feasible, FiCare Federal Credit Union has elected to conform to Level AA of these guidelines.

Related Links:

Web Accessibility Initiative (WAI)
Design guidelines for electronic and information technology

Feedback

Dedicated web accessibility experts are available to assist site visitors with any issues accessing content and the various services and functions made available across the FiCare Federal Credit Union website. Site visitors may choose to engage with the Help Desk to report and troubleshoot web accessibility related issues.

If you encounter issues with any page on our site that presents a challenge for individuals with disabilities, please submit your feedback.

Providing Users with a Free Customizable Assistive Utility

AudioEye Toolbar

In addition to the above-mentioned techniques and strategies - and since not all site visitors have access to assistive tools such as screen readers - we provide a free Web Personalization Tool that allow site visitors to customize their user experience.

Experience the AudioEye Toolbar

To experience the AudioEye Toolbar, activate the Audio Eye Toolbar button in the bottom right hand corner.

The AudioEye Toolbar Provides Tools Tailored to Needs

Learn more about the ways in which the AudioEye Toolbar allows site visitors with diverse abilities to customize their user experience:

Browse All Features

The following tools may be available in the Ally Toolbar:

Player
Listen to the content of a web page read aloud

Visual Toolkit
Customize the visual display of the website

Site Menu

Navigate simplified menus using your keyboard or mouse

Page Elements Menu
Access page elements and regions with simple keystrokes

AudioEye Help Desk
Report accessibility related issues
 

Third-Party Sites

Throughout this website, we make use of different third party websites. These sites, which are not controlled by FiCare Federal Credit Union, may present challenges for individuals with disabilities that we are not able to control or remedy.